Cancellation policy

Our subscription comprises at least two deliveries. After the second delivery you can cancel at any time; the cancellation applies to all deliveries that have not yet been charged.

How to cancel: in your customer account, in the section for your subscriptions, using the cancel button – or by email to info@less.de.

Before each delivery we remind you by email. In your customer account you can change the delivery rhythm and date or postpone the next delivery.

Orders without a subscription can be cancelled free of charge as long as they have not yet been shipped – just write to info@less.de.

Your statutory right of withdrawal remains unaffected; details are in our information on the right of withdrawal. The full terms are in section 7 of our terms and conditions.